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CX & Ops Without The Headaches

Replace your BPO with Autonomous AI Agents that do the work. We automate 80% of CX and Ops workflows for $100M+ DTC brands.

Resolution over Deflection. Most AI is read-only—it deflects tickets to look good on dashboards. Ours has write-access: cancel orders, update subscriptions, issue refunds. Autonomously.

Pay for Outcomes, Not Seats
80% Automation or Refund
Write-Access Agents

See The Difference

15 Minutes → 30 Seconds

Watch how a simple subscription cancellation goes from swivel-chair nightmare to instant resolution.

ResponseCX Agent Workflow
0:30
0:00
C
Customer emails: "Cancel my subscription"
0:02
Agent identifies intent, pulls Recharge data
0:08
Agent executes cancellation via API
0:15
Agent logs action with audit trail
0:22
Agent sends personalized confirmation
0:30
Customer receives confirmation
Systems touched: 3 (API)
Human time: 0 seconds
30x faster

A New Interface for Ops, See It In Action

The Agentic Console

Watch our AI agents resolve real customer tickets autonomously—pulling order data, executing actions, and responding in seconds.

console.stateset.app
Watch 2-minute demo
Real-time
Order & subscription context pulled instantly
Write-Access
Execute refunds, cancellations, swaps via API
Audit Trail
Every action logged with full transparency

Process

From Onboarding to Automation

No 6-month implementation. No army of consultants. Just results in days.

Step 01

We Map Your SOPs

Send us your existing playbooks and escalation rules. We handle the setup—connecting Shopify, Gorgias, Recharge, and your 3PL. Done For You.

Zero engineering lift
Step 02

Configure & Approve

We build your automation logic. You approve thresholds for refunds, exchanges, cancellations, and escalations. Your rules, enforced by code.

You stay in control
Step 03

Go Live in 2 Weeks

Agents start resolving tickets autonomously. Monitor everything in real-time. Scale from 1K to 100K tickets without adding headcount.

80% automation or refund

Integrations

Fully integrated with the stack you already run

Connect ResponseCX to your commerce, support, logistics, and finance tools in minutes. Our MCP-powered integrations keep every action auditable and synced in real time.

  • Native integrations with Shopify, Gorgias, Zendesk, Recharge, Loop, Happy Returns, and 40+ more.
  • Secure MCP data bridges pull order, subscription, and loyalty context into every conversation.
  • Configurable playbooks automate refunds, replacements, subscriptions, and escalations with audit trails.
Shopify logo
Gorgias logo
Recharge logo
Loop logo
AfterShip logo
ReturnLogic logo
Slack logo
QuickBooks logo
NetSuite logo
Stripe logo
Avalara logo
Happy Returns logo

+40 more out-of-the-box connectors

The ROI Math

The Math Your CFO Will Love

For a $100M GMV brand with 15,000 monthly tickets

Current Annual CX Spend

$500k

BPO + tools + management

With ResponseCX

$100K

80% automated at outcome pricing

YOUR SAVINGS

Annual Savings

$400K

60% OpEx reduction

Calculate Your Savings

Based on average customer data. Your actual savings calculated live on the call.

Frequently Asked Questions

Everything you need to know about ResponseCX AI workers.

Still have questions?

Talk to our team