Autonomous Customer Service

A better customer experience

Stateset Response AI reads the tickets, interprets the question and prepares the data your CS team needs in the response field. The AI can also auto-generate a compelling human-like message for you to edit or accept, cutting your response time by 65+%

Generative Question-Answering (GQA) based on OpenAI GPT3

Answer questions about your business, products, and customers. Ask anything and get an answer in seconds.

Integrated with Gorgias for Auto Responding to Tickets Description

Automatically respond to tickets with the most relevant information.

Pinecone vector based retrieval of semantically relevant information

Find the most relevant information from your knowledge base.